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I see from the forum that this is an issue. Maybe Adobe will notice and work up some sort of fix. I was able to download LR CC and it does show up in launchpad and it is on my computer, but when I try to open it, it acts like it is going to open, but then shuts down. No error message or freezing, etc. It just shuts down. Any word from Adobe yet? Has anyone found a fix for it?
Go to your CC app, go to the top right, left click and check preferences and then sign out, and then sign back in.
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This is so annoying, This is really adding more stress to my day and I am on a deadline. How can i get LR to work on my mac? I have tried signing out then back in many times and yet it still does not open. This is doing my head in... I expect better from Adobe. Any advice will be greatly appreciated.
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I just wanted to say the thanks to the community I was able to fix this by doing repair for Visual C++ Redistributable for Visual Studio 2012 Update 4.
I am concerned that Adobe have had no input or offered help with in this thread and Adobe support is basically non existent. We are all paying top $ for this average app with no support! Adobe would have to be one of the worse programmed programs in the history of computing!
MS Office offers a massive program suite and it cost is about $99 a year and yet Adobe want $600 a year for its mess!
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I logged out and back in and it still doesn't open? I bought photoshop and lr today... photoshop opens lightroom doen't
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I have to say, that mine worked and it was a simple fix. I just turned my computer on and off !!! But I live in fear of it happening again and next time it wont be so simple. But perhaps the difference between mine and everyone else with Mac's is that I'm not paying the anuual CC subscription. I'm just using the basic LR??? Hence I couldn't log in or out to try and solve it originally??
I hope this makes sense
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I'm having the same problem. Tried logging out and logging back in, still won't open.
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I am not able to open lightroom, it keeps asking for a License number. I have tried to log in, log out, downloading creative account again, starting the computer over. It just won't work.
Does anybody know what to do?
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Have you purchased Creative Cloud subscription ?
If yes , have you installed any other CC apps and is it working fine ?
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Having trouble with the lightroom update through Creative Cloud. Will not download
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Lightroom cc will still not open for me after signing out and back in. It says it needs to be updated, but when I try to update it says it's open.....but it's not open. HELP!
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Does not work in Windows 10
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This post started April 2015, how is this still an issue a year and half later? I am now experiencing the problem and not one of the above noted solutions has worked. Is there a way to get help from Adobe directly?
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Lightroom cc is not working need to be updated, but when I try to update it says it's open.....but it's not open. HELP!
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This is the WORST program EVER!!! I don't know how many times I have signed out, signed it, shut my lap top down etc.. and still Lightroom CC fails to open and when it does it takes HOURS!!! I have been trying to open to get some photos off my card now for over an hour and a half and still it won't open. ADOBE FIX THIS!!!!! There are so many photographers out here that rely on this program and to have one as unstable as this is beyond ridicoulous. #FIXLIGHTROOMCC
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Worked with me the sign out/sign in. Thanks! Saved the day!