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Lightroom problem

New Here ,
Apr 14, 2020

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HI, I work with an Adobe account that is valid until October 2020. As of today, my lightroom says that my trial version has expired and I need to buy a new one. This is not possible because my license runs until October. When I press the 'purchase' button, I get a notification that my account is activated. Still I can't do anything in lightroom because I keep getting the message that my membership has ended. Can someone help me with this?

 

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Activation, Installation

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Lightroom problem

New Here ,
Apr 14, 2020

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HI, I work with an Adobe account that is valid until October 2020. As of today, my lightroom says that my trial version has expired and I need to buy a new one. This is not possible because my license runs until October. When I press the 'purchase' button, I get a notification that my account is activated. Still I can't do anything in lightroom because I keep getting the message that my membership has ended. Can someone help me with this?

 

Topics

Activation, Installation

Views

40

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
kglad LATEST
Adobe Community Professional ,
Apr 14, 2020

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check your account to verify your subscription is what you expect and to verify your adobe id, https://accounts.adobe.com

 

close lr

 

then sign out and then back in to your cc desktop application using the same adobe id used to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

 

reopen lr

 

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