Link to Desktop Apps not working

New Here ,
Jan 12, 2020 Jan 12, 2020

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Good day

 

We just renewed our CC subsriscption (PS + LR). Deleted old apps and now trying to install the apps from scratch from the website but none of the links is working. Anyone experienced issues today (12/01/2020) too? Error message as per below.

 

Thanks!

S

Screenshot 2020-01-12 at 17.01.33.png

 

 

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Creative Cloud, Installation, New user

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correct answers 1 Correct Answer

Most Valuable Participant , Jan 12, 2020 Jan 12, 2020
I have one saved message about a Safari problem https://helpx.adobe.com/acrobat/kb/install-prompt-close-safarinotificati.html What happens if you use a different browser?

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Most Valuable Participant ,
Jan 12, 2020 Jan 12, 2020

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I have one saved message about a Safari problem https://helpx.adobe.com/acrobat/kb/install-prompt-close-safarinotificati.html

 

What happens if you use a different browser?

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New Here ,
Jan 12, 2020 Jan 12, 2020

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Thank you very much sorted!

Issue was a combination of browser (i think) but also was missing the creative cloud desktop app..

Thanks again!

 

 

 

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