live chat on adobe?

New Here ,
Apr 08, 2015

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Is there a way to get live chat on adobe?

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Adobe Community Professional , Apr 08, 2015
ssprengel Adobe Community Professional , Apr 08, 2015
For some products and some situations, yes. For others, like how-do-I-do-this-or-that, No, you should use the forums.

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Adobe Community Professional ,
Apr 08, 2015

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For some products and some situations, yes. For others, like how-do-I-do-this-or-that, No, you should use the forums.

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New Here ,
Jan 14, 2021

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I've spent an hour trying to find an answer on forums and an hour trying to find a chat rep to help.....such a waste of time trying to get help with Adobe!!!

If anyone knows how to EASILY get a chat to a representative regarding a settings issue in InDesign, please let me know!

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Most Valuable Participant ,
Jan 14, 2021

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For chat

Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

 

For help from other users go to that forum

To find a forum for your program please start at https://community.adobe.com/

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