Load Photoshop from Microsoft Store

New Here ,
Aug 02, 2020 Aug 02, 2020

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Good day! A week ago I reinstall Windows 10 and now can`t load Photoshop from Windows Store.

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Activation, Installation

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Adobe Community Professional , Aug 02, 2020 Aug 02, 2020
That's not Photoshop.  That's Photoshop Elements.  Since you re-installed Windows 10, you'll need to re-install Photoshop Elements, too. You will also need your serial number to activate it. https://helpx.adobe.com/download-install/kb/photoshop-elements-downloads.html

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Adobe Community Professional ,
Aug 02, 2020 Aug 02, 2020

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To access Photoshop, you need a PAID Creative Cloud subscription from Adobe.   Please log-in to your account below to confirm your account is active and payment details are current.
https://account.adobe.com/plans

 

Also please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + Photoshop and all other apps you intend to use.
https://helpx.adobe.com/creative-cloud/system-requirements.html

 

If your subscription is active, you may download & Install the Creative Cloud Desktop app from which you manage your other CC apps & services.

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

 

Post back if you have any questions.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Aug 02, 2020 Aug 02, 2020

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I see:

but I already bought it!

 

 

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Adobe Community Professional ,
Aug 02, 2020 Aug 02, 2020

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That's not Photoshop.  That's Photoshop Elements.  Since you re-installed Windows 10, you'll need to re-install Photoshop Elements, too. You will also need your serial number to activate it.

https://helpx.adobe.com/download-install/kb/photoshop-elements-downloads.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Aug 02, 2020 Aug 02, 2020

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Thank you.

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New Here ,
Oct 16, 2020 Oct 16, 2020

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Please help me again! I need six digits serial number. Where I can get it?

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Adobe Community Professional ,
Oct 16, 2020 Oct 16, 2020

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1. Please log-in to your Adobe account below to access your serial number.

https://account.adobe.com/products

If purchased from another vendor, contact that vendor.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Aug 02, 2020 Aug 02, 2020

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Please adviсe me - which account I must to use - Microsoft?:

https://helpx.adobe.com/photoshop-elements/kb/find-serial-number-elements.html

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Adobe Community Professional ,
Aug 02, 2020 Aug 02, 2020

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In the link you show:

ScreenShot063.jpg

 

ScreenShot064.jpg

Regards. My System: Lr-Classic 10.3, Photoshop 22.4.2, Lightroom 4.3, Windows-10 Nikon DSLR.

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