I am the owner of my CS3 software. Due to a new installation of my Windows system, I discover that I cannot reinstall my software.
I'm really embarasted because my software was usable until my hard drive crashed one week ago.
So, in this case, Adobe must be able to reactivate it?!?
How can I bypass / skip the Internet installation if Adobe does'nt want to activate on his server?
Thanks in advance for your support. Kro
sorry, your answer is not acceptable. my soft was available up to next week. So your server was aware ! it will be kind to transfert serial number up to you server or find a solution to respect Adobe Client. rgds Kro 69
Your software was available because it had been activated prior to the shutdown of the activation servers.
Your software can no longer be reactivated because the activation servers do not exist anymore.
Creative Suites 1 through Creative Suites 3 can not be restored or installed on a new machine unless you were lucky enough to acquire a serial number that bypassed the need for the activation servers.
The activation servers for these programs have been retired. Technology changes and equipment wears out. The equipment that hosted the activation servers for CS1 through CS3 couldn't be maintained anymore, and the activation software can't be run on modern equipment. If you don't have the special serial number, you are out of luck.
Beware of scammers who may try to contact you directly claiming to have installable versions of a Creative Suite. There is no legal method to buy those programs and you will be out money and possibly infected with ransomware or malware if you buy from them.
Many of these scammers have the word ADOBE as part of their user names, and they also often have an email address of that includes "adobecares" or use the domain outlook.com. If someone does contact you, use the Report button so their accounts can be deactivated.
I am also a user like you, not an Adobe employee. If you are not satisfied with the response please contact the official support. Click on the following link https://helpx.adobe.com/contact.html Make sure you are logged into your AdobeID, your browser has cookies enabled and no script blocker is enabled. Click on the chat icon on the bottom right. Also be mindful of answering anyone who sends you a private message. See the following for more information about scammers https://tinyurl.com/y7cfrr7y