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macOS: Couln't uninstall Creative Cloud for desktop

New Here ,
Apr 16, 2021 Apr 16, 2021

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I got so fed up with Adobe Creative Cloud I cancelled my subscription (even paid the early termination fee). Upon trying to uninstall Creative Cloud I am greeted with the super intentionally generic and ridiculous message:

Couln't uninstall Creative Cloud for desktop. You still have Creative cloud applications installed on your computer that require it.

 

Besides this being borderline illegal (I work in software development), and am technical. I DON'T have any creative cloud applications installed. I verified and uninstall all listed applications in creative cloud. Additionally, I manually went into macOS activity moniter and manually force killed any and all applications starting with "Adobe" or "Creative".

Even after all this, I still CANNOT UNINSTALL. This is utter nonsense. Please advise how to once and for-all remove your product.

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correct answers 1 Correct answer

Community Expert , Apr 16, 2021 Apr 16, 2021

1 - this is a public form, not Adobe support

2 - https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html to remove programs

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Community Expert ,
Apr 16, 2021 Apr 16, 2021

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1 - this is a public form, not Adobe support

2 - https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html to remove programs

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New Here ,
Apr 16, 2021 Apr 16, 2021

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Thanks, that worked like a champ.  Not sure why I need to hunt down a special uninstall tool when every other software manufacture macOS uninstall works.

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