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Merge Accounts

New Here ,
Aug 27, 2020

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I have ended up with two abobe accounts, one contains my plan, the other has an extension I bought. I want to merge them.

 

I have been on the Adobe site now for 25 minutes trying to find an email address or some direct form of contact where I can request this, but nothing appears. 

 

 

Can anyone give me a clue as to how I can actually speak to Adobe?

Adobe Community Professional
Correct answer by Manan Joshi | Adobe Community Professional

Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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Merge Accounts

New Here ,
Aug 27, 2020

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I have ended up with two abobe accounts, one contains my plan, the other has an extension I bought. I want to merge them.

 

I have been on the Adobe site now for 25 minutes trying to find an email address or some direct form of contact where I can request this, but nothing appears. 

 

 

Can anyone give me a clue as to how I can actually speak to Adobe?

Adobe Community Professional
Correct answer by Manan Joshi | Adobe Community Professional

Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

TOPICS
Activation

Views

44

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 27, 2020 0
Adobe Community Professional ,
Aug 27, 2020

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Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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Aug 27, 2020 0
New Here ,
Aug 27, 2020

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many thanks for this, Manan - I turned on scripts for the page and the chat pop-up appeared.

 

 

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