Microsoft Visual C++ error preventing install

New Here ,
Mar 12, 2019 Mar 12, 2019

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Hi everyone,

Unsure if anyone is having this problem.  Over the past month or so, this has cropped up as I've 'installed' or 'updated' specific apps.  Recently, it got so bad, that I just removed everything from my system.  So starting from scratch, it was to my surprise that it cropped up again when I'm just installing Creative Cloud itself.

Any help out there?

Using a Windows 10 machine. Not too recent, but a decent video card FYI.  The error is indicated below, with the prompt.

Thank you all!

'Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.15.26706'

The feature you are trying to use is on a

network resource that is unavailable.

Click OK to try again, or enter an alternate path to a

folder containing the installation package

'vc_runtimeMinimum_x86.msi' in the box below.

Use source:

C:\ProgramData\Package Cache\{BBF2AC74-720C-3CB3-8291-5E34039232FA}v14.0.24215\packages\vcRuntimeMinimum_x86\

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correct answers 1 Correct Answer

Adobe Community Professional , Mar 12, 2019 Mar 12, 2019
Search bar at the top of http://www.microsoft.com/en-us/default.aspx to find and re-install the full C runtime

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Adobe Community Professional ,
Mar 12, 2019 Mar 12, 2019

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Search bar at the top of http://www.microsoft.com/en-us/default.aspx to find and re-install the full C runtime

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New Here ,
Apr 30, 2020 Apr 30, 2020

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so, where on the site is the Reinstall located, all i see are forum boards....

 

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Adobe Community Professional ,
Apr 30, 2020 Apr 30, 2020

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Explorer ,
Oct 12, 2020 Oct 12, 2020

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I tried that and it doesn't work. I keeps coming up with the same error message.  It will update the CC umbrella, but will not update the apps I have.

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Adobe Community Professional ,
Oct 13, 2020 Oct 13, 2020

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Please describe you problem more detailed, so we can try to help. 

What do you have done?

Which error message do you get?

Which operating system do you use? Please post the exact version.

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