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Microsoft Visual C++ Runtime Library Error

New Here ,
Apr 15, 2020 Apr 15, 2020

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Whenever I try to run Creative Cloud or any Creative Cloud apps that are included with my student account, I get a weird error that I've had no luck solving. This is the error message:

 

 

Assertion Failed!

 

Program:

..._modules\node-vulcanjs\build\Release\VulcanJS.node

File: ..\src\vulcanadapter.cc

Line: 460

 

Expression: vulcan_

 

For information on how your program can cause an assertion

failure, see the Visual C++ documentation on asserts

 

(Press Retry to debug the application - JIT must be enabled)

 

 

Also, sometimes I get a message that says:

 

 

Adobe Creative Cloud is needed to resolve this problem. However, it is missing

or damaged. Please download and install a new copy of the Creative Cloud from

'http://www,adobe.com/go/adobecreativecloudapp'.

 

Quit                                                         Repair

 

 

I've checked a bunch of other threads, but none of the solutions have worked for me. Thanks!

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Creative Cloud , Installation

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Community Expert ,
Apr 16, 2020 Apr 16, 2020

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New Here ,
Apr 20, 2020 Apr 20, 2020

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Thank you for your quick response!

 

It turns out that the issue was most likely having unactivated and outdated Windows 10 on my new computer. Once I plugged in my license key and updated to the newest version, everything worked perfectly. It seems like a necessary file for Creative Cloud apps was missing due to the fact that my OS was outdated or unactivated.

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