Misssing .dll files

[arnob5FD6]

Hey so I am trying to install photoshop and it keeps downloading adobe creative cloud. And when i try to open it. It shows these error messages. I have tried uninstalling and reinstalling it but its still missing files. This is on acer aspire 5 and i am currently updated on windows. Does these not come prebuilt? Do i have to download it from somewhere else

[Govardhan.V]

Please refer below link :

https://helpx.adobe.com/creative-cloud/kb/missing-msvcp110dll.html#IssuequotMissingmsvcp110dllfilequ...

If you still get same error ,kindly post exact error message you are getting or a screenshot will be helpful.

[arnob5FD6]

I have tried reinstalling the ACC desktop app but it still show the same message when opening the app. I have also tried finding the vcredist_x64.exe file but no luck.

[Test Screen Name · Accepted solution]

You NEED to install vcredist_x64.exe . You can download it from Microsoft on https://www.microsoft.com/en-gb/download/details.aspx?id=40784

[arnob5FD6]

thanks i just needed to update my visual c++ to the latest version.