Mixamo Problem

[Jesus5D73]

Hello people I have the following problem.

When I import my character into Mixamo, he does the rig but the head gets out badly and the bones look like this.

Does anyone know why this happens?

Thanks

[Just Shoot Me]

So people don't have to download the image you have attached to your post please Edit your post to remove the Attached screen shot and Include it in the body of the text of your post.

You do that by Clicking the "More..." link at the bottom of your post, Selecting "Edit Message" and then use the "Insert Photos" icon in the tool bar at the top of the Post/Reply/Edit dialog box like this.


Thank you.

[Jesus5D73]

ok thanks