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Move Photoshop CS5 to new computer

New Here ,
Aug 27, 2018

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Hello. I have Photoshop CS5 on a computer that will probably die soon, so I want to move Photoshop to my other computer. However, because I purchased the software several years ago, I don't have the box/packaging anymore, so I don't know what the serial number is. Will this be a problem? Do I need that info to transfer Photoshop? Is the serial number somewhere on my computer?

I can see 2 options on Photosohp CS5: "suspend activation" or "deactivate permanently," can I do one of these?

Thanks

Jim.

Adobe Community Professional
Correct answer by kglad | Adobe Community Professional

first yes, you need your serial number.  you have 3 ways to recover a serial number that you once had:

1. if you purchased from or registered with adobe (automatically done with cs6):,

    a. you can check your account, https://accounts.adobe.com

    b. you can check with adobe support* (be prepared to give the email address used when registering purchasing)

2. if your adobe program is installed on another computer you can recover its serial number from that computer, (win:) http://www.belarc.com/free_download.html, (mac:)  https://mac-product-key-finder.com/

3. http://helpx.adobe.com/x-productkb/global/find-serial-number.html

*

using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

-------------------------------------------------------------------------

second, you can expect some problems if installing on a computer with an incompatibile (ie, newer) os.  macs are especially problematic.

-------------------------------------------------------------------------

third, you'll need the installation file.  those are listed below.

Single user licensee downloadable installation files available:


Updates

  • Download and installation help for Adobe links

  • Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3 which also apply to eLearning Sute 2.5.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

And a big thank you to Jim @ Prodesigntools for helping me with these links!

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Move Photoshop CS5 to new computer

New Here ,
Aug 27, 2018

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Hello. I have Photoshop CS5 on a computer that will probably die soon, so I want to move Photoshop to my other computer. However, because I purchased the software several years ago, I don't have the box/packaging anymore, so I don't know what the serial number is. Will this be a problem? Do I need that info to transfer Photoshop? Is the serial number somewhere on my computer?

I can see 2 options on Photosohp CS5: "suspend activation" or "deactivate permanently," can I do one of these?

Thanks

Jim.

Adobe Community Professional
Correct answer by kglad | Adobe Community Professional

first yes, you need your serial number.  you have 3 ways to recover a serial number that you once had:

1. if you purchased from or registered with adobe (automatically done with cs6):,

    a. you can check your account, https://accounts.adobe.com

    b. you can check with adobe support* (be prepared to give the email address used when registering purchasing)

2. if your adobe program is installed on another computer you can recover its serial number from that computer, (win:) http://www.belarc.com/free_download.html, (mac:)  https://mac-product-key-finder.com/

3. http://helpx.adobe.com/x-productkb/global/find-serial-number.html

*

using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

-------------------------------------------------------------------------

second, you can expect some problems if installing on a computer with an incompatibile (ie, newer) os.  macs are especially problematic.

-------------------------------------------------------------------------

third, you'll need the installation file.  those are listed below.

Single user licensee downloadable installation files available:


Updates

  • Download and installation help for Adobe links

  • Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3 which also apply to eLearning Sute 2.5.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

And a big thank you to Jim @ Prodesigntools for helping me with these links!

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Aug 27, 2018 0
Adobe Community Professional ,
Aug 27, 2018

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first yes, you need your serial number.  you have 3 ways to recover a serial number that you once had:

1. if you purchased from or registered with adobe (automatically done with cs6):,

    a. you can check your account, https://accounts.adobe.com

    b. you can check with adobe support* (be prepared to give the email address used when registering purchasing)

2. if your adobe program is installed on another computer you can recover its serial number from that computer, (win:) http://www.belarc.com/free_download.html, (mac:)  https://mac-product-key-finder.com/

3. http://helpx.adobe.com/x-productkb/global/find-serial-number.html

*

using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

-------------------------------------------------------------------------

second, you can expect some problems if installing on a computer with an incompatibile (ie, newer) os.  macs are especially problematic.

-------------------------------------------------------------------------

third, you'll need the installation file.  those are listed below.

Single user licensee downloadable installation files available:


Updates

  • Download and installation help for Adobe links

  • Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3 which also apply to eLearning Sute 2.5.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

And a big thank you to Jim @ Prodesigntools for helping me with these links!

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Aug 27, 2018 1
New Here ,
Sep 23, 2020

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Hi, 

I have the Photoshop Extended CS5.1version. 

Today I bougth a new mac book pro and I cant install the app. 

how and where do I got a updated version that works on my laptop? 

Is it true that I need a  64-Bit-Version instead of a 32-Bit version? 

Please help.

TIA 

Liesa

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Sep 23, 2020 0
Most Valuable Participant ,
Sep 23, 2020

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Catalina, Apple's new system, was specifically designed so no old apps will run. Creative Suite has been obsolete for many years. So you need to get up to date. Creative Cloud is subscription-only today. Approx $50/month for all apps, $10/month for Photoshop, $20/month for other single apps. You commit to pay this for a whole year.

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Sep 23, 2020 0