Move Photoshop elements to new computer - licence failure

New Here ,
Apr 12, 2021 Apr 12, 2021

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Can anyone help? My Windows laptop has broken and I want to move my copy of Photoshop Elements to a new MAC. I can download and install the software with no problem but when I try to enter the licence key it fails. Having searched on the web and here it looks like I may need a new key but I have no idea how to get one.

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Adobe Community Professional ,
Apr 12, 2021 Apr 12, 2021

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You can't use a key for Windows on a Mac.

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Adobe Community Professional ,
Apr 12, 2021 Apr 12, 2021

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You can with a disc-in-a-box version of Elements. But not with the downloaded version.

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Most Valuable Participant ,
Apr 12, 2021 Apr 12, 2021

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>need a new key but I have no idea how to get one

 

Adobe will not give you a serial number to install a Windows version on a Mac

 

You must buy the program again http://www.adobe.com/products/elements-family.html

 

Or, as stated, if you bought the disc version you use the 'other' install disc and serial number

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