My access is temporarily disabled

New Here ,
Nov 18, 2020

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My E-mail is [xxxx].

 

I tried to login at Creative Cloud app at my laptop.

I input my email adress

but i can't check my ID (access cord is not sending)

the window  "TRY AGAIN AFTER""

"ACCESS IS TEMPORARILY DISABLED"

 

i just wanted to cancel my free plan

help me

 

[Moderator]

[personal information removed per policy - 

https://community.adobe.com/t5/adobe-community-professionals/email-signatures-and-personal-informati...

[This is a public forum, not Adobe support, please do not post personal information]

 

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Adobe Community Professional ,
Nov 19, 2020

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This is a public forum, not the link to Adobe support.

Sorry, but we're normal users and we can't help with account and/or payment problems.

Please click the link below to contact Adobe staff to help.

 

Be sure to remain signed in with your Adobe ID before accessing the link below.

You have to allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact.html

 

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.

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