my account says I don't have a plan and i"ve been paying for it for over a year. I want to download it to my new macbook

[sandylou]

my account says I don't have a plan and i"ve been paying for it for over a year. I want to download it to my new macbook. Help please. Plus, must I have a previous version of Photoshop installed?

[Anupriya Khare]

Hi Sandy,

We don't find any active subscription associated with the Adobe ID on this profile. Could you please confirm me the adobe ID in a personal message.

Regards

Anupriya Khare

[sandylou]

Thanks for contacting me. My account may be under

sandylaipply@gmail.com,or sandy@sandylaipply.com

the uses name may be sandylou

Handpainted and Digital Art for Licensing

918. S. Walnut Street

Bucyrus, OH 44820

Ph.419.562.9825

www.SandyLaipply.com

Sandy@SandyLaipply.com