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My computer cannot operate adobe program. (Due to insufficient memory)

New Here ,
Apr 16, 2020

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  • I would like to cancel free program.  The main reason is my notebook cannot operate this program.  (Maybe lack in memory).   I try to log in and cacel by myself, but whenever I enter my id and password, the program shows me an log-in screen again.  
  • I would like to pre-Thank you for solving my problem. 
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Creative Cloud

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My computer cannot operate adobe program. (Due to insufficient memory)

New Here ,
Apr 16, 2020

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  • I would like to cancel free program.  The main reason is my notebook cannot operate this program.  (Maybe lack in memory).   I try to log in and cacel by myself, but whenever I enter my id and password, the program shows me an log-in screen again.  
  • I would like to pre-Thank you for solving my problem. 
TOPICS
Creative Cloud

Views

26

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Apr 16, 2020 0
LinSims LATEST
Adobe Community Professional ,
Apr 16, 2020

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This is a public forum, not Adobe support. Users, including the ACPs and MVPs, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.

Click the following to contact Adobe customer support staff for help: 

https://helpx.adobe.com/contact/support.html

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work.

This is the link to the US website. If you are not in the US, the site should redirect to the page appropriate to the region associated with your ID.

Click the chat icon at the bottom right of the page to open a chat session. Typing AGENT into the chat window should connect you directly to a CSR rather than the AI.

If the CSR refers you to the forums, insist on speaking with a supervisor and keep moving up the chain until you get someone who knows what they are talking about.

You can also search for Adobe customer support using your favorite search engine. This will normally provide you with a regionally appropriate phone number that you can use.

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