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My computer crashed, and so I installed Acrobat 8 on my laptop, but it says I need to activate, and online says I need to deactivate the old one

New Here ,
Oct 23, 2015 Oct 23, 2015

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Hi!  My normal computer died, and I'm switching to my laptop.  I installed Acrobat 8 which I own, but it says I need to deactivate it on my other computer which is now dead.  Can you please help me with this.  Also, I should be able to have it installed on 2 computers (work and laptop), but right now it thinks I have too many installations (but, I really only need one).  So, here is my serial number [removed].  Tell me what I should do?

[NEVER POST A SERIAL NUMBER IN AN OPEN FORUM !!!]

[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]

[This is an open forum, not Adobe support, please do not post personal information]

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Community Expert ,
Oct 23, 2015 Oct 23, 2015

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Since this is an open forum, not Adobe support... you need to contact Adobe staff to help

Chat/Phone: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Serial number and activation support (non-CC)

http://helpx.adobe.com/x-productkb/global/service1.html

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