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My Experience With Adobe

New Here ,
Jun 03, 2020

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I got adobe to do some graphic design and planned to use it for a month. Tried to cancel after a month and got charged for the next 4 months. Now I have to pay a cancellation fee because I signed up for an annual plan... I talked to online support and got no sympathy. Out $120 and looking for other graphic design apps. 

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Correct answer by John T Smith | Most Valuable Participant

When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/legal/subscription-terms.html
-LOTS of screen pics of the terms https://community.adobe.com/t5/Get-Started/Creative-Cloud-One-Years-Subcription-help/td-p/10379854 in reply #4
-Purchasing FAQ https://community.adobe.com/t5/Get-Started/Purchasing-FAQ-How-do-I-purchase-a-Creative-Cloud-membership/td-p/7431151

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My Experience With Adobe

New Here ,
Jun 03, 2020

Copy link to clipboard

Copied

I got adobe to do some graphic design and planned to use it for a month. Tried to cancel after a month and got charged for the next 4 months. Now I have to pay a cancellation fee because I signed up for an annual plan... I talked to online support and got no sympathy. Out $120 and looking for other graphic design apps. 

Most Valuable Participant
Correct answer by John T Smith | Most Valuable Participant

When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/legal/subscription-terms.html
-LOTS of screen pics of the terms https://community.adobe.com/t5/Get-Started/Creative-Cloud-One-Years-Subcription-help/td-p/10379854 in reply #4
-Purchasing FAQ https://community.adobe.com/t5/Get-Started/Purchasing-FAQ-How-do-I-purchase-a-Creative-Cloud-membership/td-p/7431151

TOPICS
Creative Cloud

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157

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 03, 2020 0
Most Valuable Participant ,
Jun 03, 2020

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When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/legal/subscription-terms.html
-LOTS of screen pics of the terms https://community.adobe.com/t5/Get-Started/Creative-Cloud-One-Years-Subcription-help/td-p/10379854 in reply #4
-Purchasing FAQ https://community.adobe.com/t5/Get-Started/Purchasing-FAQ-How-do-I-purchase-a-Creative-Cloud-members...

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