is help only available through a forum???
Thank you for your assistance. All is good
Sent from my iPhone
I was wondering the same thing. I would appreciate another way to contact Adobe, through email preferably.
Use the Chat System.
This forum system is not a direct link to Adobe support.
We are just users like you and can't help with account questions.
You need to contact Adobe directly through the Chat system at the link below.
Select the chat icon at the bottom right of the page to open a chat session.
Type in AGENT into the chat window to connect directly to a person rather than the AI System.
Best of Luck
Unfortunately under the Adobe ID there is no CC registered to it. Is there any other Adobe ID under which you have purchased, please let us know.