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My purchased CS Suite Discs

New Here ,
Sep 01, 2020

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Using the chat feature didn't work well. I am hoping to find good sources on how to get an English speaking person who works inside of the US. It's just so frustrating!

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My purchased CS Suite Discs

New Here ,
Sep 01, 2020

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Copied

Using the chat feature didn't work well. I am hoping to find good sources on how to get an English speaking person who works inside of the US. It's just so frustrating!

TOPICS
Account management

Views

47

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Sep 01, 2020 0
Most Valuable Participant ,
Sep 01, 2020

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Adobe no longer supports Creative Suites... if you have a problem, there is no help to be had

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Sep 01, 2020 1
Adobe Community Professional ,
Sep 01, 2020

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I'm located in the US and a native English speaker. But this is a user-to-user forum, not Adobe customer support which is located in India.

 

CS1, CS2 and CS3 are dead & gone. The activation servers were removed from service years ago. Even if you find an installer, it's impossible to activate the software.

CS4, CS5 and CS6 are on life support. But they can still be activated providing you have the following:
1. original media (disks or downloads) you received at purchase and a way to read them,
2. a legitimate serial number for that version, language and platform (Win/Mac),
3. an older operating system that can support legacy 32-bit apps.
--------------------------
NOTE 1 : Creative Suite installers won't work on macOS Sierra, High Sierra or Mojave without terminal workarounds. See the help article below.
https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

NOTE 2: Creative Suite cannot run on Catalina. Either downgrade your OS, set-up a virtual machine or get all new, 64-bit software. Your choice. https://www.adobe.com/creativecloud/plans.html

NOTE 3: Legacy Creative Suite is discontinued & unsupported. Use at your own risk.

 

=============
Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away!
=============
3 Easy Ways to Identify Genuine Adobe Staff
https://tinyurl.com/10791730

 

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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Sep 01, 2020 1