I was closing a Photoshop project for the night and at the top of my window it now says "Subscription ended." I am on a student account and my school email is active until January 2021 (I confirmed this). I did not cancel my plan and the charge for this month was still made to my credit card. I do not want to quit Photoshop for fear of losing my brushes and presets. When I go to the Creative Cloud app, I am still signed in but the options to buy or go on a free trial of my apps show up instead of "Open." I have no idea what happened and I am deeply concerned about how this affects my work in addition to my payment.
Hi Manan, thank you for the quick response! I'm hesitant about the first solution you suggest only because nowhere on my screen did it say that my trial had expired, rather that my subscription had ended. When I go to my account on Adobe, nothing shows up under plans or anywhere else. It's as if the history of my account had been completely erased. I will have to try calling customer service and reach out my school. Thank you for these suggestions and for your help!