NADIE PUEDE CONTACTAR A ADOBE

[carlosr90361395]

I PAYED THE ADOBE PHOTOSHOP, AND THERE WAS AN ERROR, I DIDNT RECIEVE THE PRODUCT AND I DID NOT INSTALL IT STILL SAYING I HAVE A
TEST PERIOD, IT IS A PROBLEM TO ALL THOSE WHO ARE GOING TO PURCHASE ADOBE BETTER FIRST CHECK OTHER OPTIONS
BECAUSE THEY JUST CHARGE YOU AND DO NOT GIVE YOU THE PRODUCT , THE OPTIONS TO CONTACT THEM, DONT WORK AT ALL,
BE CAREFUL ADOBE ONLY CHARGES YOU AND DO NOT GIVE YOU THE PROGRAM,
I HOPE I HELP OTHERS TO NOT GO INTO PROBLEMS

PAGUE EL ADOBE PHOTOSHOP, Y HUBO UN ERROR SOLO ME COBRARON Y NO SE INSTALO SIGUE DICIENDO QUE TENGO PERIODO DE PRUEBA, ES UN PROBLEMA A TODOS LOS QUE VAYAN A COMPRAR ADOBE MEJOR PRIMERO VERIFIQUEN SUS OPCIONES PORQUE NADAMAS TE COBRAN Y NO TE DAN EL PRODUCTO, LOS TRATAS DE CONTACTAR, Y NINGÚN MEDIO ES CORRECTO PARA HACERLO TODOS MARCAN ERROR, SU TELEFONO NI SIRVE LES MARCAS Y TE DICEN MARQUE EN SU PAIS Y NO TIENEN NUMEROS DE OTROS PAISES, TENGAN CUIDADO ADOBE SOLO COBRA Y NO TE DA EL PROGRAMA, ESPERO QUE AYUDE A OTROS A QUE NO SE METAN EN PROBLEMAS

[kglad · Accepted solution]

check your account to verify your subscription is what you expect and to verify your adobe id (used in the next step), https://accounts.adobe.com/

if your account shows

a. your subscription is active,

1.  sign out and then back in to your cc desktop application using the same adobe id above to verify your subscription:  http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

2.  if that fails, https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

3.  if that fails, https://helpx.adobe.com/creative-cloud/kb/cc-reverts-to-trial.html

4.  if that fails, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

if your account shows

b. you have no subscription and you're paying for one

1. using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html