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Need account support

New Here ,
Feb 29, 2020

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How do you contact adobe? I got an email saying my personal account has been linked to my business account and now I can't use Adobe Acrobat DC.  It says in the email if this is an error to contact Adobe.  I've tried everything and I just get looped back to the same pages with no help.  Any ideas??

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Feature request

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Need account support

New Here ,
Feb 29, 2020

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How do you contact adobe? I got an email saying my personal account has been linked to my business account and now I can't use Adobe Acrobat DC.  It says in the email if this is an error to contact Adobe.  I've tried everything and I just get looped back to the same pages with no help.  Any ideas??

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Feature request

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49

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Feb 29, 2020 0
Most Valuable Participant ,
Feb 29, 2020

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Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
.
Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-...

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