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New Computer - Lost Software for Adobe CS6 Suite - Have the serial number - Help!

New Here ,
Jul 18, 2020

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Hi, I have a new computer that I needed to transfer Adobe CS6 Suite to and deactivate the program on the old computer and turn it into my company and have it wipped clean in the next week. I can't find the software CD's anywhere and think I lost them in a move. I have the serial number - help, what can I do, I use it all the time! Thank you for your great comments and help!

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There are no replacement media and no downloads for the educational version.  Probably your company needs to get you a Creative Cloud subscription.

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New Computer - Lost Software for Adobe CS6 Suite - Have the serial number - Help!

New Here ,
Jul 18, 2020

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Hi, I have a new computer that I needed to transfer Adobe CS6 Suite to and deactivate the program on the old computer and turn it into my company and have it wipped clean in the next week. I can't find the software CD's anywhere and think I lost them in a move. I have the serial number - help, what can I do, I use it all the time! Thank you for your great comments and help!

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Correct answer by Test Screen Name | Most Valuable Participant

There are no replacement media and no downloads for the educational version.  Probably your company needs to get you a Creative Cloud subscription.

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Jul 18, 2020 0
Most Valuable Participant ,
Jul 18, 2020

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Since you bought on disc, there is no way for anyone to help

 

For CS6 back to CS4 you may download ONLY if you bought direct from Adobe via download
-Log-in to your account and click this link https://account.adobe.com/products
--click Order history on the left and then the link to your order that will show on the right
--and finally click the link "Downloads and serial numbers" that will appear
---as always, write the serial number in a text file AND copy that text file and the
---download file(s) to an external drive (or two) to be sure you have what you need
-if you did not buy direct from Adobe via download you must find your original install
-if you have an Education or volume license you MUST use your original media
--the link for an Education or volume license download is not available at all
-if you bought a disc and don't have a drive you will need to buy an external USB drive
-if you bought and lost a disc Adobe does not provide a replacement via download
-if you bought a download from a 3rd party vendor you will need to contact that vendor

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Jul 18, 2020 1
New Here ,
Jul 18, 2020

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Thank you for the information - It was an Educational License with CD's.

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Jul 18, 2020 0
Most Valuable Participant ,
Jul 18, 2020

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There are no replacement media and no downloads for the educational version.  Probably your company needs to get you a Creative Cloud subscription.

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Jul 18, 2020 0
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New Here ,
Jul 18, 2020

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Thank you

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Jul 18, 2020 0
Adobe Community Professional ,
Jul 18, 2020

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Without CDs, you're at the end of the road.  Creative Suite is no longer sold legally by any vendor, retailer or country. 

MODERN OPTIONS:
Photoshop or Premier Elements 2020 (approx $100, no subscription needed)
https://www.adobe.com/products/photoshop-elements.html

Creative Cloud Photography Plan (approx $10/month for 1 year subscription). Everything a digital photographer needs and more.
https://www.adobe.com/creativecloud/photography.html

Creative Cloud All Apps Plan (31 + desktop/mobile apps & services)
https://www.adobe.com/creativecloud/plans.html

 

=============
Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away! 
=============
3 Easy Ways to Identify Genuine Adobe Staff
https://tinyurl.com/10791730

 

Nancy O'Shea, ACP
Alt-Web.com

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Most Valuable Participant ,
Jul 18, 2020

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Warning, scammers may contact you privately pretending to be Adobe staff. Adobe will never send you a private message asking you to email an account that isn't @adobe.com, or use Skype. Adobe never ask you for their password. These scammers want your Adobe info, credit cards, your money and control of your computer, please take care.

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Jul 18, 2020 1