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New Leica Q2 owner

New Here ,
Mar 24, 2020

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I just treated myself to my first Leica (Q2) it says i get 3 months Adobe Creative Cloud on the leaflet but i can't find anyway to get it. I've registered the camera, downloaded the adobe software, but still don't know how to claim my 3 month membership. Any idea how I claim this?

 

Many thanks,

Good Morning,

 

After conversations with Adobe reps, the only way i qualified for the free 3 months was by already having a subscription to an Adobe plan. I bought one last night and now have been credited with 90 days free subscription. Perhaps if it was explained a little better that would help. Anyway issue now sorted.

 

Many thanks

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Activation, Creative Cloud

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New Leica Q2 owner

New Here ,
Mar 24, 2020

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I just treated myself to my first Leica (Q2) it says i get 3 months Adobe Creative Cloud on the leaflet but i can't find anyway to get it. I've registered the camera, downloaded the adobe software, but still don't know how to claim my 3 month membership. Any idea how I claim this?

 

Many thanks,

Good Morning,

 

After conversations with Adobe reps, the only way i qualified for the free 3 months was by already having a subscription to an Adobe plan. I bought one last night and now have been credited with 90 days free subscription. Perhaps if it was explained a little better that would help. Anyway issue now sorted.

 

Many thanks

TOPICS
Activation, Creative Cloud

Views

490

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Mar 24, 2020 0
Adobe Employee ,
Mar 24, 2020

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The Gardner were you given a redemption code when you purchased the camera?  If so, please see https://helpx.adobe.com/download-install/kb/redemption-code-help.html for information on how to redeem the code.

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Mar 24, 2020 1
New Here ,
Mar 25, 2020

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Good Morning,

 

After conversations with Adobe reps, the only way i qualified for the free 3 months was by already having a subscription to an Adobe plan. I bought one last night and now have been credited with 90 days free subscription. Perhaps if it was explained a little better that would help. Anyway issue now sorted.

 

Many thanks

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Mar 25, 2020 0
Adobe Employee ,
Mar 25, 2020

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Excellent, thanks for the update, The Gardner.

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Mar 25, 2020 1