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New Mac problem

New Here ,
Feb 12, 2020

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I’ve just purchased a new Mac.

On start up I immediately get a message saying “Creative Cloud needs to make changes...” asking me to “repair” or if that doesn’t work to download apps directly from the website. Neither of these options work.

 

Please help.

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Creative Cloud

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New Mac problem

New Here ,
Feb 12, 2020

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I’ve just purchased a new Mac.

On start up I immediately get a message saying “Creative Cloud needs to make changes...” asking me to “repair” or if that doesn’t work to download apps directly from the website. Neither of these options work.

 

Please help.

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Creative Cloud

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71

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Feb 12, 2020

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  1. Catalina cannot support older 32-bit apps.
  2. Moving programs won't work. You must install the latest CC versions. 
  3. You need a user profile with administrative permissions to install software.  
  4. If this is a Teams or Enterprise account, contact your IT dept admin for help.

 

Nancy O'Shea, ACP
Alt-Web.com

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