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No one of Adobe apps will open or uninstall

New Here ,
Jun 10, 2020

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I am trying to uninstall both Photoshop and Adobe creative cloud because they won't open, but i can't even uninstall them.

I already tried to restart my pc, to uninstall from the control panel, to erase the OOBE files and to update Adobe CC.

If i try to open Photoshop or Adobe CC as an administrator it tells me that he couldn't find the files.

Adobe Community Professional
Correct answer by Abambo | Adobe Community Professional

Please tell us more about your operating system and version, the software and version. Please use EXACT version numbers. "Latest version" does not tell us that you really have the latest version and will no more be true at the next version level. 

 

Did you look at CC Cleaner? https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

 

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Creative Cloud, Installation, New user

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No one of Adobe apps will open or uninstall

New Here ,
Jun 10, 2020

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I am trying to uninstall both Photoshop and Adobe creative cloud because they won't open, but i can't even uninstall them.

I already tried to restart my pc, to uninstall from the control panel, to erase the OOBE files and to update Adobe CC.

If i try to open Photoshop or Adobe CC as an administrator it tells me that he couldn't find the files.

Adobe Community Professional
Correct answer by Abambo | Adobe Community Professional

Please tell us more about your operating system and version, the software and version. Please use EXACT version numbers. "Latest version" does not tell us that you really have the latest version and will no more be true at the next version level. 

 

Did you look at CC Cleaner? https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

 

TOPICS
Creative Cloud, Installation, New user

Views

264

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Jun 10, 2020 0
Adobe Community Professional ,
Jun 10, 2020

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Please tell us more about your operating system and version, the software and version. Please use EXACT version numbers. "Latest version" does not tell us that you really have the latest version and will no more be true at the next version level. 

 

Did you look at CC Cleaner? https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

 

Regards,
Abambo
Hard- and Software Engineer and Photographer

I'm not an Adobe employee. All advice constitutes my own opinion. Use at your risk! 🙂

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Jun 10, 2020 1
RuskinF LATEST
Engaged ,
Jun 10, 2020

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Here is the guide to clean your system of Adobe.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

I hope this helps!

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