No WIA support when I try to download a card...Help!

New Here ,
May 13, 2020 May 13, 2020

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I'm no whiz at computer jargon...just need help, before my brain goes...fssst!

when I put sandisk in slot, open up to download and then WIA .. but no WIA support comes on,

found the pics do load, but in some dumb pic file!!   so then have to load one by one.  Help please!!!

signed, depressed.

 

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Most Valuable Participant ,
May 13, 2020 May 13, 2020

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Please post the exact name of the Adobe program you use so a Moderator may move this message to that forum

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Adobe Community Professional ,
May 13, 2020 May 13, 2020

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I know SanDisk is a USB thumbdrive.  But after that, you've completely lost me...

Sorry, I have no idea what you're talking about. 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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