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Not able to buy adobe products

New Here ,
Apr 20, 2020

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 I am Kirtiveer Jaswal from India and recently wanted to buy Adobe products through your website, but I am facing issue quoting "

 
Incorrect billing info

We are unable to approve your transaction at this time.

There are a number of reasons for order failure, among them errors in the payment information, or billing address, or an inaccurate email address. If you have verified your information and are still unable to place your order"

 

Please help me with this since I really want to use licensed products. 

Thank you 

Have a great day and stay safe

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Not able to buy adobe products

New Here ,
Apr 20, 2020

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 I am Kirtiveer Jaswal from India and recently wanted to buy Adobe products through your website, but I am facing issue quoting "

 
Incorrect billing info

We are unable to approve your transaction at this time.

There are a number of reasons for order failure, among them errors in the payment information, or billing address, or an inaccurate email address. If you have verified your information and are still unable to place your order"

 

Please help me with this since I really want to use licensed products. 

Thank you 

Have a great day and stay safe

Views

28

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Translate

Translate

Report

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Apr 20, 2020

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This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI

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