Not able to install Adobe Illustrator 2020 on macOS - Error 153

[Alex5FE3]

I have the same problem, i have trried everything, but nothing works¡¡¡ i attached sme pictures of the problem thay say...te rest of adobe programs works without problems.... its is not conection problem

{Renamed by MOD}

[Ashutosh_Mishra]

Hi there,

Apologies for the delayed response. We're sorry to hear about your experience. Would you mind sharing version of the OS?

From the screenshots, it looks like a permission issue. You may try repairing the permission on your hard drive for your user account. You may also try logging into root account (https://support.apple.com/en-in/HT204012) and try installing the app. Hope it helps.

I am also moving this post to Download & Install community for expert help.

Regards,

Ashutosh.

[jane-e]

sallym95629378 said: Will connect you with our Adobe Customer Care Team so they will help you further."

Do not reply to this scammer or give out personal information on this public forum. Adobe staff can look you up by your Adobe ID and will not ask for this info.

~ Jane