I have the same problem, i have trried everything, but nothing works¡¡¡ i attached sme pictures of the problem thay say...te rest of adobe programs works without problems.... its is not conection problem
Apologies for the delayed response. We're sorry to hear about your experience. Would you mind sharing version of the OS?
From the screenshots, it looks like a permission issue. You may try repairing the permission on your hard drive for your user account. You may also try logging into root account (https://support.apple.com/en-in/HT204012) and try installing the app. Hope it helps.
I am also moving this post to Download & Install community for expert help.