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Not able to install Adobe Illustrator 2020 on macOS - Error 153

New Here ,
Aug 22, 2020

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I have the same problem, i have trried everything, but nothing works¡¡¡ i attached sme pictures of the problem thay say...te rest of adobe programs works without problems.... its is not conection problem

 

Captura de Pantalla 2020-08-22 a la(s) 7.39.46 p. m..pngCaptura de Pantalla 2020-08-22 a la(s) 7.40.06 p. m..pngCaptura de Pantalla 2020-08-22 a la(s) 7.40.38 p. m..pngCaptura de Pantalla 2020-08-22 a la(s) 7.42.38 p. m..png

 

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Activation billing and install

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Not able to install Adobe Illustrator 2020 on macOS - Error 153

New Here ,
Aug 22, 2020

Copy link to clipboard

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I have the same problem, i have trried everything, but nothing works¡¡¡ i attached sme pictures of the problem thay say...te rest of adobe programs works without problems.... its is not conection problem

 

Captura de Pantalla 2020-08-22 a la(s) 7.39.46 p. m..pngCaptura de Pantalla 2020-08-22 a la(s) 7.40.06 p. m..pngCaptura de Pantalla 2020-08-22 a la(s) 7.40.38 p. m..pngCaptura de Pantalla 2020-08-22 a la(s) 7.42.38 p. m..png

 

{Renamed by MOD}

Topics

Activation billing and install

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59

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Adobe Employee ,
Aug 27, 2020

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Hi there,

 

Apologies for the delayed response. We're sorry to hear about your experience. Would you mind sharing version of the OS?

From the screenshots, it looks like a permission issue. You may try repairing the permission on your hard drive for your user account. You may also try logging into root account (https://support.apple.com/en-in/HT204012) and try installing the app. Hope it helps.

 

I am also moving this post to Download & Install community for expert help.

 

Regards,

Ashutosh.

 

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