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Not able to install Illustrator: Not compatible message

New Here ,
May 05, 2020

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I paid the subscription and updated my mac but still de page tells me is not compatible

 

 

{Renamed by MOD}

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Activation billing and install

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Not able to install Illustrator: Not compatible message

New Here ,
May 05, 2020

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I paid the subscription and updated my mac but still de page tells me is not compatible

 

 

{Renamed by MOD}

Topics

Activation billing and install

Views

437

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Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
May 05, 2020

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Hi there,

 

Sorry to hear about your experience. Would you mind sharing version of OS?

Also, moving this post to Get Started community for expert help.

 

Regards,

Ashutosh

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Adobe Community Professional ,
May 05, 2020

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Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud+ all other apps you intend to use.  If necessary upgrade your operating system to High Sierra or Mojave.
https://helpx.adobe.com/creative-cloud/system-requirements.html

 

Nancy O'Shea, ACP
Alt-Web.com

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