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Not able to install Illustrator on macOS.

New Here ,
Apr 04, 2020

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I've tried to download illustrator on my Mac. The link given by Adobe did not take me anywhere. The chat team gave me another link, that failed at 0%. I downloaded and redownloaded both links 3 times. Absolutely nobody has been able to help me, and it seems as if nobody wants to help. If this matter does not get resolved, I will be filing a formal complaint.

 

 

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Activation billing and install

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Not able to install Illustrator on macOS.

New Here ,
Apr 04, 2020

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I've tried to download illustrator on my Mac. The link given by Adobe did not take me anywhere. The chat team gave me another link, that failed at 0%. I downloaded and redownloaded both links 3 times. Absolutely nobody has been able to help me, and it seems as if nobody wants to help. If this matter does not get resolved, I will be filing a formal complaint.

 

 

{Renamed by MOD}

TOPICS
Activation billing and install

Views

434

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Apr 04, 2020 0
Adobe Employee ,
Apr 06, 2020

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Hi there,

 

Sorry to hear about your experience. Would you mind sharing the version of OS?
I'd recommend following the steps provided on help article https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install.html and see if it helps.

 

I am also moving this post to Get Started community for expert help.

 

Regards,

Ashutosh

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