Not enough space on C; Change location CC files

New Here ,
Oct 27, 2020

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Hi,

a few days ago CC stopped updating the apps because there is not enough space left on my C-drive. I cleaned the drive, and threw away a lot. But it was not enough. CC still will not update.

So in the CC-preferences I changed the location to my D-drive, which has enough space. 

But that does not help. CC keeps trying to install on C-drive.

What did I do wrong?? Is there a solution? Should I remove CC completely (how do I do that?), and re-install it on D-drive?

What can I do??

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Not enough space on C; Change location CC files

New Here ,
Oct 27, 2020

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Hi,

a few days ago CC stopped updating the apps because there is not enough space left on my C-drive. I cleaned the drive, and threw away a lot. But it was not enough. CC still will not update.

So in the CC-preferences I changed the location to my D-drive, which has enough space. 

But that does not help. CC keeps trying to install on C-drive.

What did I do wrong?? Is there a solution? Should I remove CC completely (how do I do that?), and re-install it on D-drive?

What can I do??

TOPICS
File sync

Views

27

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Oct 27, 2020 0
Most Valuable Participant ,
Oct 27, 2020

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The cloud manager and SOME other common parts of the programs must install on the boot drive

 

Install on non-boot drive https://community.adobe.com/t5/get-started/moving-ps-and-lr-classic-from-internal-hd-to-an-external-...

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Oct 27, 2020 1
kglad LATEST
Adobe Community Professional ,
Oct 27, 2020

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you must uninstall the adobe apps you don't want in their current location (https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html)

then with the CC application opened, choose the 3 dots in the upper right corner and then choose Preferences.

in the preferences panel select Creative Cloud and then look for the Install Location drop down https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

 

NOTE: you cannot install in the root of a drive.  so make sure you create a folder (eg, Adobe) on your d-drive and change your install location to the folder.

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Oct 27, 2020 1