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not recognizing an ai file

New Here ,
Mar 13, 2020

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I have two files that were created a couple of days ago.  I am trying to open them and it saying they cannot recognize the files as AI files.

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Creative Cloud

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not recognizing an ai file

New Here ,
Mar 13, 2020

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I have two files that were created a couple of days ago.  I am trying to open them and it saying they cannot recognize the files as AI files.

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Creative Cloud

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88

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Mar 13, 2020

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1. What is the file extension?

 

2, Are you saying you cannot open the files directly in Illustrator from File > Open?

 

3. Or are you asking how to associate .ai files with the Illustrator app?  That depends on which operating system you have.

 

Nancy O'Shea, ACP
Alt-Web.com

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