Nothing happens when I press the blue 'update now' on Creative Cloud

New Here ,
Nov 10, 2020 Nov 10, 2020

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Nothing happens when I press the blue 'update now' (or "mettre à jour" in french) buttons on the list of apps that have an update in Creative Cloud. I'd like to update Dreamweaver 19&20&21.
Apple Creative Cloud is up to date and run on Mac OS. Obviously, my internet connection is working perfectly.

By the way, I have reported many bugs in Dreamweaver, some of which are detrimental to my professional productivity. Some are unworthy of society like Adobe. Nothing was ever done despite repeated complaints from many users. Let me tell you that I am starting to hesitate to renew my subscription.
Regards

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Creative Cloud, Installation

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Adobe Community Professional ,
Nov 11, 2020 Nov 11, 2020

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New Here ,
Nov 12, 2020 Nov 12, 2020

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Thank you for this totally unnecessary answer. Adobe customer service
sucks. This will be my last subscription with you.

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New Here ,
Nov 12, 2020 Nov 12, 2020

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Creative Cloud was completely out.
Too many bugs in your software. Some are too old and are unacceptable. For
example, how is it that on DW a double click on a variable the "$" is
sometimes selected and other times not. Impossible to know why. This is in
the field of word processing !! If your developers do not know how to
handle this (it has been going on since DW 19 !!!) then they should go to
Microsoft to develop !! thank you

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Adobe Community Professional ,
Nov 12, 2020 Nov 12, 2020

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This is NOT Adobe customer service... this is a PUBLIC space that is provided by Adobe

 

Very few Adobe employees ever visit this space, so other users provide what help is possible

 

Since your original message did not mention WHICH Mac operating system you have, kglad's reply was appropriate

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New Here ,
Nov 12, 2020 Nov 12, 2020

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So, this is what I said : Adobe customer service sucks

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Adobe Community Professional ,
Nov 12, 2020 Nov 12, 2020

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have you contacted adobe customer service?

 

if so, what info did they give you?

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