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HI all. I currently have the photography bundle (LR & PS) and InDesign and now I may want to switch to the all apps plan. I've already prepaid a yearly subscription to my current programs and was wondering if the pre-paid amount would somehow apply to my new all apps subscription? Otherwise, I'd be sort of paying for the same programs again.
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Manage your cloud plan https://helpx.adobe.com/manage-account.html (including changing)
or
contact support
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
https://helpx.adobe.com/contact.html?rghtup=autoOpen
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730
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Not sort of - but exactly. If you don't talk to Adobe you will be paying for both plans at the same time.
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I just went ahead and did it and it canceled my current InDesign subscription (which i just got last week) and refunded me the remainder of my photography bundle subscription. All good now.