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Oculus Medium Forum, Support & Bug Report

Community Beginner ,
Apr 01, 2020

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Hello,

 

I am really disappointed that Adobe shows so little commitment to the Oculus Medium Community!

There is no official support, no official subforum and not even a way to report bugs!

 

What's wrong with you Adobe ?! It's April 2020!

 

Please where can I report a bug ?

 

GreetinGs

Timo

Thank you all.

 

The Medium Facebook Group tells that all bug reports should be sent to medium@adobe.com for now.

Still waiting to get access.....

 

I send the Medium Team an E-Mail linking to this thread.

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Feature request

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Oculus Medium Forum, Support & Bug Report

Community Beginner ,
Apr 01, 2020

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Hello,

 

I am really disappointed that Adobe shows so little commitment to the Oculus Medium Community!

There is no official support, no official subforum and not even a way to report bugs!

 

What's wrong with you Adobe ?! It's April 2020!

 

Please where can I report a bug ?

 

GreetinGs

Timo

Thank you all.

 

The Medium Facebook Group tells that all bug reports should be sent to medium@adobe.com for now.

Still waiting to get access.....

 

I send the Medium Team an E-Mail linking to this thread.

TOPICS
Feature request

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977

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Apr 01, 2020 0
Most Valuable Participant ,
Apr 01, 2020

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Apr 01, 2020 0
Community Beginner ,
Apr 01, 2020

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Wow.. thanks! 

That's what I call swift high-quality support. xD

 

But sorry.. --what exactly are you trying to tell me ?

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Apr 01, 2020 0
Most Valuable Participant ,
Apr 01, 2020

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There is no forum here, so I found that site using Google... go there and "click around" to see what is available... such as the FORUM link at the top of the page

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Apr 01, 2020 0
Community Beginner ,
Apr 01, 2020

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And the very first, sticky post says:

This Forum is no longer being moderated.

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Apr 01, 2020 0
Adobe Community Professional ,
Apr 01, 2020

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That's the old archived Oculus Medium forum.

 

Adobe has not yet set up a forum for Oculus Medium since they acquired it.

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Apr 01, 2020 0
Most Valuable Participant ,
Apr 01, 2020

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As I said, there is no support for that product here

 

So you are on your own to use Google to find information

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Apr 01, 2020 0
Adobe Community Professional ,
Apr 01, 2020

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>>>Please where can I report a bug ?

 

I've passed your request on to Adobe Staff to see if an employee can escalate it inside Adobe and get an official response.

 

Hope you get a reply soon.

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Apr 01, 2020 0
Community Beginner ,
Apr 02, 2020

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Thank you all.

 

The Medium Facebook Group tells that all bug reports should be sent to medium@adobe.com for now.

Still waiting to get access.....

 

I send the Medium Team an E-Mail linking to this thread.

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Apr 02, 2020 0
Community Beginner ,
Apr 03, 2020

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I got this answer via E-Mail from the Medium team:

"We are very close to having new support model at Adobe, including a Discord channel. Thanks for your patience, and feel free to message us here again if you run into anything else."

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Apr 03, 2020 0
New Here ,
Nov 07, 2020

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Hello Adobe / Medium staff. 
I was wondering if You are close to fixing bug when medium crashes after attempting to create a stamp ? Downgrading drivers is not an option. 
Best regards
Jim

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Nov 07, 2020 0
New Here ,
Nov 07, 2020

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Apparently this bug is fixed, IN NEW application. I can just say thank You, but without luck and investigation I would never have found out You Guys changed the app. I heard about Medium being acquired by Adobe, but "no one, ever informed" there is a new app to download.  
Thanks
Jim

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Nov 07, 2020 0