On Creative Cloud Apps Page, "Cancelling" Installation of App

New Here ,
Dec 08, 2020

Copy link to clipboard

Copied

On the Creative Cloud Apps Page, I clicked to install Illustrator, but then realized I wanted to install Audition instead, so I clicked "cancel" on the Illustrator download, and tried to install Audtition, but Audition said it was "waiting." Illustrator's installation still says "cancelling" and hasn't stopped, and that's what I think is hindering my Audition download. 

 

How can I get the installation to fully cancel?

 

 

Screen Shot 2020-12-08 at 7.47.54 PM.png

 

TOPICS
Creative Cloud, Installation

Views

17

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

On Creative Cloud Apps Page, "Cancelling" Installation of App

New Here ,
Dec 08, 2020

Copy link to clipboard

Copied

On the Creative Cloud Apps Page, I clicked to install Illustrator, but then realized I wanted to install Audition instead, so I clicked "cancel" on the Illustrator download, and tried to install Audtition, but Audition said it was "waiting." Illustrator's installation still says "cancelling" and hasn't stopped, and that's what I think is hindering my Audition download. 

 

How can I get the installation to fully cancel?

 

 

Screen Shot 2020-12-08 at 7.47.54 PM.png

 

TOPICS
Creative Cloud, Installation

Views

18

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 08, 2020 0
kglad LATEST
Adobe Community Professional ,
Dec 09, 2020

Copy link to clipboard

Copied

close your cc desktop app and then reopen it.

 

if ai is installed and you want to uninstall it, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 09, 2020 0