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Os programas continuam não executando e dizendo que não são originais

New Here ,
Aug 26, 2020

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Boa tarde!

Comprei as licenças da adobe, instalei e mesmo assim, quando tento usar, os programas exibem esta mensagem: "Este software não original da adobe foi desativado e será fechado automaticamente em 60 segundos". O que devo fazer?

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Activation, Creative Cloud, Installation, New user

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Os programas continuam não executando e dizendo que não são originais

New Here ,
Aug 26, 2020

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Copied

Boa tarde!

Comprei as licenças da adobe, instalei e mesmo assim, quando tento usar, os programas exibem esta mensagem: "Este software não original da adobe foi desativado e será fechado automaticamente em 60 segundos". O que devo fazer?

Topics

Activation, Creative Cloud, Installation, New user

Views

13

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
kglad LATEST
Adobe Community Professional ,
Aug 26, 2020

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do a clean cc install:

uninstall every cc app including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
restart your computer (don't skip this)
reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.
if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)
use the desktop app to install your cc programs/trials

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