Password not recognised

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Jan 11, 2021

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I bought an old copy of Photoshop Elements 12 (new from Amazon) because I need to run Mac OS7 because I produce music and my hardware is not supported past 10.7 - when I try to instal Photoshop Elements 12, my password is not recognised (I'm sure I had it right, but I changed it anyway) but even the brand new one was unrecognised ! ... Help !

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Correct answer by John T Smith | Most Valuable Participant

When you are installing or updating on a Mac, that is your Mac asking you to prove that you have permission by asking for your COMPUTER password, not your Adobe password

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Password not recognised

New Here ,
Jan 11, 2021

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I bought an old copy of Photoshop Elements 12 (new from Amazon) because I need to run Mac OS7 because I produce music and my hardware is not supported past 10.7 - when I try to instal Photoshop Elements 12, my password is not recognised (I'm sure I had it right, but I changed it anyway) but even the brand new one was unrecognised ! ... Help !

Most Valuable Participant
Correct answer by John T Smith | Most Valuable Participant

When you are installing or updating on a Mac, that is your Mac asking you to prove that you have permission by asking for your COMPUTER password, not your Adobe password

TOPICS
Installation

Views

25

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 11, 2021 0
Most Valuable Participant ,
Jan 11, 2021

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When you are installing or updating on a Mac, that is your Mac asking you to prove that you have permission by asking for your COMPUTER password, not your Adobe password

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Translate

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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