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Pausa no pagamento por causa do covid-19

New Here ,
May 03, 2020 May 03, 2020

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Boa tarde, sou estudante e devido a crise do coronavírus estou tendo que priorizar outras contas, se possível gostaria de uma ajuda da Adobe em pausar a cobrança por um período. Agradeço desde já.

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Creative Cloud

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Community Expert ,
May 03, 2020 May 03, 2020

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This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

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