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payed for adobe creative cloud a few days ago but still cant download any of my products

New Here ,
Jul 27, 2020

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Im a student and im going to need almost all of the products adobe creative cloud overs for next year.
so i payed the 19,66 euros for my abonement a few days ago, but im still unable to download any of my products. where the instal option should be its still telling me to bay the products instead.

How do i fix this???

the adobe website is not giving me any solutions

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Activation, Creative Cloud, Installation, New user

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payed for adobe creative cloud a few days ago but still cant download any of my products

New Here ,
Jul 27, 2020

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Im a student and im going to need almost all of the products adobe creative cloud overs for next year.
so i payed the 19,66 euros for my abonement a few days ago, but im still unable to download any of my products. where the instal option should be its still telling me to bay the products instead.

How do i fix this???

the adobe website is not giving me any solutions

TOPICS
Activation, Creative Cloud, Installation, New user

Views

35

Likes

Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 27, 2020 0
Adobe Community Professional ,
Jul 27, 2020

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Try the steps mentioned in the following link
https://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html
If it does not work then you will have to contact support. These are peer to peer forums and no one here has access to your account information. Click on the following link
https://helpx.adobe.com/contact.html
Make sure you are logged into your AdobeID, your browser has cookies enabled and no script blocker is enabled. Click on the chat icon on the bottom right.
Also be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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Jul 27, 2020 1
RuskinF LATEST
Engaged ,
Jul 27, 2020

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Download and Install the Creative Cloud Desktop App this way:
  1. Go to adobe.com and sign in (Instructions).
  2. Select Desktop Downloads.
  3. Scroll down to locate Creative Cloud and select Download.
  4. Enter the required information and select Continue.
  5. Wait while Adobe Installer downloads the necessary files and installs them on your PC.

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Jul 27, 2020 1