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Payment for Adobe Photoshop

New Here ,
Mar 09, 2020

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Hello there,

 

I have a question about the payment. Last month there were two payments for my photoshop (22.02 and 28.02).  I have only one account and only one computer for using the Adobe Photoshop but why I have payed for it twice!?.

Please help

 

thank you in advance,

Diana M

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Payment for Adobe Photoshop

New Here ,
Mar 09, 2020

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Hello there,

 

I have a question about the payment. Last month there were two payments for my photoshop (22.02 and 28.02).  I have only one account and only one computer for using the Adobe Photoshop but why I have payed for it twice!?.

Please help

 

thank you in advance,

Diana M

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35

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Mar 09, 2020

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This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
.
Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-...

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