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payment

New Here ,
Nov 29, 2019 Nov 29, 2019

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I have a monthly commitment. You are charging my credit card without my authorization. This is a violation of PCI DSS. With whom do we voice our grievance?

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Adobe Employee ,
Nov 29, 2019 Nov 29, 2019

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Hi Thomas,

 

We're so sorry to hear about the trouble you are facing with the billing of a monthly subscription. Moving this discussion to Get-Started community for expert support.

 

Regards

Rishabh 

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Community Expert ,
Nov 29, 2019 Nov 29, 2019

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Employee is wrong

This is a public forum, not the link to Adobe support
-other users here can't help with a payment problem
-please click the link below to contact Adobe staff to help
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html

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Adobe Employee ,
Nov 29, 2019 Nov 29, 2019

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Hi Thomas, 

 

I have send you a DM, please check.

 

Thanks

Rajashree

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