• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Phishing or legit?

Participant ,
Jul 13, 2018 Jul 13, 2018

Copy link to clipboard

Copied

I received an email today asking me to sign into my adobe account otherwise my adobe ID will expire.

I find this odd for 2 reasons:  (One) is that I just logged in here two days ago and (Two) the address is from mail@info.adobesystems.com not from Adobe.com

I've searched the forums for similar posts and found quite a few but no real answers.

TIA

Views

64.6K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Jul 14, 2018 Jul 14, 2018

Hi ms2thdr,

while the email address itself is genuine, scammers can fake email addresses quite easily.

Check the links in the email itself - do the links go to any official Adobe website?

If you're in doubt, please see this Help site: Notifying Adobe of Security Issues

Kind Regards,

Maurice

Votes

Translate

Translate
Community Expert ,
Jul 14, 2018 Jul 14, 2018

Copy link to clipboard

Copied

Hi ms2thdr,

while the email address itself is genuine, scammers can fake email addresses quite easily.

Check the links in the email itself - do the links go to any official Adobe website?

If you're in doubt, please see this Help site: Notifying Adobe of Security Issues

Kind Regards,

Maurice

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 24, 2019 Feb 24, 2019

Copy link to clipboard

Copied

Hi,

today I received obviously a real phishing mail from "mail@mail.adobe.com" with the header "Ihr Konto wird bald geschlossen" ("Your account will be closed soon"). The mentioned Adobe ID was wrong, so I could identify this mail as fake.2019-02-24 Phishing E-Mail (Adobe ID).JPG

Perhaps it's possible to put this information on the main support page to give warning to other users.

Thanks.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 24, 2019 Feb 24, 2019

Copy link to clipboard

Copied

LATEST

If the mentioned ID is not yours, you should forward the mail to phishing@adobe.com.

There are constantly warning messages published on the Adobe websites to warn about fraudulent customer service.

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines