Photoshop and InDesign CC 2021 Crashing When I try to Open Windows 10

New Here ,
Dec 30, 2020

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Hey there, I just got a new PC computer today and installed the latest CC Desktop App. I sucessfully installed Illustrator, PDF, Photoshop and InDesign.

 

Both Illustrator and PDF work successfully. InDesign will open but once up for about 5 seconds, it will crash unexpectedly. Photoshop wont even open and gives me an error. "An unrecoverable problem has occurred. Photoshop will now exit."

 

I am not sure what the issue is. I tried to install/uninstall a few times but no look. My Windows 10 is up to date and so is CC. Do I need to use an older version or do I need a Graphics Card (my computer doesnt have one).

 

Please help! I would love to be able to use my CC Apps soon. Thank you!

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Creative Cloud, Installation

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Most Valuable Participant ,
Dec 30, 2020

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>do I need a Graphics Card (my computer doesnt have one)

 

How do you see your monitor... in other words, what graphics 'chip' do you have, and have you updated the driver?

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