I had to do a computer refresh yesterday of windows 8.1. I now can't reinstall photoshop or lightroom. I have tried chat but they simply say the download has been removed and I have to upgrade to windows 10 or downgrade to 7. I'd prefer to do neither - I just want to use what I was using. I don't really want to cancel either. I would prefer not to use a third party site. Can anyone help please?