Copy link to clipboard
I have purchased the Creative Cloud Package toay but when trying to install Photoshop I get a C183 on my Windows computer.
I have tried the suggested solutions but its still not working.
Do you have check all tips on this document?
Is your system up-to-date?
Do youhave tried to stop all virus protection software, adaware protection etc.?
Do your are logged in as an Admintrator or as an user with admin rights?
Please try a clean reinstallation.
Please follow the steps below:
if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)
use the desktop app to install your cc programs/trials
More informations you'll find also in the .log - files that will be create on installation.
Also take a look here: